Privacy Policy

Effective Date: March 1, 2026

Welcome to Davinci Gold Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.davincigold.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information in order to provide and improve our services:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other information you provide when registering an account.
Account Information: Username, password, transaction history, account balance, and preferences.
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process deposits and withdrawals.
Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
Device Information: Device type, operating system, and other technical data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process transactions and manage your account.
To communicate with you, including sending account updates, promotional offers, and customer support responses.
To improve our website, services, and user experience through analysis and research.
To detect, prevent, and address fraud, security breaches, and other illegal activities.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data based on the following legal grounds:

Your consent, where applicable.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate interests, such as improving services and ensuring security, provided these do not override your rights.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

Service Providers: Trusted partners who perform services on our behalf, such as payment processors, identity verification services, and IT providers.
Regulatory Authorities: When required by law, regulation, or court order.
Affiliates and Business Transfers: In connection with mergers, acquisitions, or asset sales.
Fraud Prevention: To detect and prevent fraud and other illegal activities.

All third parties are required to keep your information confidential and use it only for the purposes we disclose.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this page periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Davinci Gold Casino
Email: [email protected]
Address: 15 King William Street, London, EC4N 7BW, United Kingdom
Phone: +44 20 7946 0123

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit https://ico.org.uk for more information.

Thank you for trusting Davinci Gold Casino with your personal information.